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Unlock the power of WhatsApp Business, the globally acclaimed chat app, with our officially supported API. Whether you’re a startup, a growing enterprise, or an established player, our feature-rich, scalable solution ensures seamless communication with your users.
1. Integrate Anywhere:
2. Lightning Speed Onboarding:
3. All Features, No Compromises:
4. Content Types Supported:
At our core, we’re committed to excellence, reliability, and empowering businesses through efficient communication. Let’s make your WhatsApp Business experience exceptional!
Completely grow multimedia based content before global scenarios.
Completely grow multimedia based content before global scenarios.
Official Business Account
If your WhatsApp account is an official business account, the display name is visible in the chat list, chat screens, chat groups, and contacts view instead of the phone number. There will also be a green checkmark beside the displayed name in the contacts view.
How It Works
WhatsApp has verified that an authentic, notable brand owns this account.
The criteria for WhatsApp Official Business Accounts (OBA) is based on a number of factors and is different from policies on other platforms. In addition to following WhatsApp's Commerce and Business Policies, businesses need to be:
Understanding Notability
Notability requires a business to represent a well-known, often searched brand or entity. This should not be taken as a signal of the authenticity of the business. A business is considered authentic if they have gone through the Business Verification which verifies the business as a legal entity and their access to the business.
Notability, on the other hand, reflects substantial presence in online news articles. Notability is assessed based on an account’s presence in news articles from publications with sizable audiences. Whatsapp does not consider paid or promotional content as sources for review, including business or app listings.
Official business accounts are issued at the phone number and display name level. Whatsapp assess notability for the Display Name of the business account that is requesting OBA status.
Denied Requests
If your OBA request has been denied, it means Whatsapp team has carefully reviewed your account, and unfortunately, your account is not eligible for the OBA status at this time. Currently, these decisions cannot be appealed.
Businesses can continue to grow their presence and wait 30 days before submitting another Official Business Account request. It may take time to build the business's presence in news articles as described above.
WhatsApp disallows certain business categories for WhatsApp API and hence for WhatsApp Green Tick Verification. Businesses dealing in the following products/services cannot be approved for using WhatsApp Business APIs:
1. Drugs Tobacco
2. Items
3. Gambling Businesses Alcohol
4. Brands
5. Weapons & Ammunition Businesses
6. Live Animals
7. Adult Product/Services Medical & Healthcare Products Dating
8. Services Cryptocurrencies
Not everyone is on WhatsAPP and that is one of the Draw Back of WhatsAPP Business API. To overcome this issue, we also offer an add-on feature to send the Message to the customer via SMS. This can only be used for Template Notifications due to Template Limitations in SMS because of the implementation of DLT in SMS Systems.
This is an add-on request only feature with additional commercials.
Whenever the business is verified in Whatsapp business platform, the business has to additionally apply for Official Business Account Badge i.e. Green tick. But the approval or rejection is dependent on facebook for the same. The guidelines for Green tick is available on
https://developers.facebook.com/docs/whatsapp/overview/business-accounts#official-business-account
If you are not following the Whatsapp messaging policy and violating the same then Whatsapp might initially restrict your usage and if found violating again and again them can permanently ban the account. For details guidelines refer to
https://developers.facebook.com/docs/whatsapp/overview/policy-enforcement
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Messaging limits determine the maximum number of business-initiated conversations you can initiate using each of your phone numbers in a rolling 24-hour period. A business-initiated conversation begins when the first template message is delivered to a customer and ends 24 hours later. The limits depends on you sending pattern and quality rating of your account. For detailed guidelines and examples refer to
https://developers.facebook.com/docs/whatsapp/messaging-limits